A Note From T&H

We understand the anxiety and uncertainty around the spread of the novel coronavirus, or COVID-19, and continue to take precautionary steps to protect our employees and customers’ health and safety.

As always, we have a wide selection of fresh floral arrangements, gourmet treats, exquisite home scents, and so much more available online and over the phone. Our drivers will now call recipients before floral deliveries to offer the option for deliveries to be placed outside doors or at reception desks to further minimize human-to-human contact.

In light of the uncertainty around COVID-19, Tipton & Hurst is happy to offer free order postponements or cancellations. However, we do ask for advance notice, particularly for specialty items. And, as always, we hope you will consider us for your next floral or gift order and event.

For years, we’ve used industrial cleaners to disinfect our work surfaces, containers and storage areas to minimize bacterial and viral growth and to prolong the life of our flowers. In the coming weeks, we will continue to follow these same stringent procedures, with additional cleanings of all hard surfaces in our stores to further protect our customers and staff.

In accordance with the U.S. Centers for Disease Control and Prevention, we’ve encouraged all employees to follow proper hygiene practices, including frequent and thorough handwashing, and to practice social distancing, particularly if they feel they may be sick.

We look forward to serving you with our motto of “Guaranteed Satisfaction Since 1886”, either in our stores, over the phone at 501-666-3333, or at tiptonhurst.com, soon. Thank you.

Howard Hurst

President

Tipton & Hurst

 

Cleanliness

For years, we’ve used DCD (a common floral disinfectant) to keep our flowers and workspaces free of bacteria and viruses. It’s long-lasting and doesn’t break down or evaporate as bleach would. Instead, it coats the area for days at a time. We’ve expanded our DCD usage to include all door handles and panels, countertops, all bathroom surfaces. 

 

Gloves

We’ve provided disposable nitrile gloves to all employees, but especially our delivery drivers. We feel that wearing gloves makes you more aware of your actions, including touching your face. 

 

Sanitizer

We’ve made hand sanitizer available to our customers at all doors, as well as paper towels to use as a barrier when opening doors.

 

No Contact Pickup

We’re now offering no contact pickup service. Place your order online or over the phone at 501-666-3333. When you’re ready to pick up your order, give us a call and let us know that you’d like to take advantage of no contact pickup. We’ll get your order ready and bring it to your car and place it in the backseat or trunk, depending on your preference. 

 

Free No Contact Delivery

Our delivery drivers will be calling each recipient and giving them the option to accept the delivery in person or to have it left outside their house or at a reception desk to retrieve later.