Substitutions

Substitutions

Client satisfaction is always our chief concern.

People have called on Tipton & Hurst for more than a century because they trust us to provide just the right arrangement for the right occasion. On rare instances, due to limited availability, seasonality, or pricing constraints, Tipton & Hurst will make substitutions necessary to fulfill your order. When this is necessary, our design team will make every effort to ensure that you and the recipient are completely satisfied with the product we provide.

When products or services cannot be accommodated within reason, be confident that Tipton & Hurst will attempt to notify you by phone or by email and when you are unreachable, Tipton & Hurst will substitute similar flowers, plants, or gifts within reason while making the delivery on time.